01
Connect your channels
Log in with Facebook, pick your WhatsApp Business number and Instagram account. Meta handles the permissions. Nothing to install.
WhatsApp and Instagram DMs land in one screen. Your team replies, tags, and closes conversations without switching apps or sharing a phone.
No card needed. Connect your shop number in minutes.
Rima Haddad
WhatsApp · 23h 55m left to reply freely
Hi, I saw the candles on Instagram
Hello Rima! Yes, the lavender set is 18 USD.
Great. Do you deliver to Jounieh?
How it works
01
Log in with Facebook, pick your WhatsApp Business number and Instagram account. Meta handles the permissions. Nothing to install.
02
Each person signs in with their own email. Assign conversations, see who is replying, and stop passing one phone around the shop.
03
Type / to drop in a saved answer for hours, delivery, or payment. Tag the conversation, resolve it, move on.
Why merchants switch
WhatsApp lets you reply freely for 24 hours after a customer writes. After that, only approved templates go through. RaddBox shows the countdown on every conversation and locks the composer before Meta rejects your message, so nothing silently fails.
Rima Haddad
23h 55m left
Nadine K.
2h 10m left
+961 76 555 111
Window closed · use template
Pricing
Shop
Meta bills template messages separately. Replies inside the 24-hour window are free.
WhatsApp and Instagram in one inbox
Up to [N] team members
Saved replies, tags, assignment
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